Frequently Asked Questions
Everything you need to know about bringing Solara into your home.
What is the typical shipping timeframe for furniture?
Standard home decor items ship within 3-5 business days, while larger furniture pieces typically arrive within 2-3 weeks via our specialized white-glove delivery service.
Do you offer a warranty on Solara products?
Yes, all Solara furniture is backed by a 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled to qualify for a full refund, excluding shipping fees.
Are your materials sustainably sourced?
Sustainability is core to Solara. We prioritize FSC-certified woods, recycled textiles, and non-toxic finishes to ensure our products are safe for your home and the planet.
Can I track my delivery in real-time?
Once your order leaves our warehouse, you will receive a tracking number via email. For large furniture deliveries, our carrier will call you to schedule a specific delivery window.
Do you offer assembly services?
Many of our larger pieces include complimentary white-glove assembly. For items marked 'Simple Assembly,' we provide all necessary tools and clear, step-by-step instructions.