Returns & Exchanges

At Solara, we want you to be completely satisfied with your home sanctuary, which is why we offer a 30-day return window for all unused items in their original packaging. We strive to make the return process as seamless as the sunlight entering your home.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original boxes with all protective inserts to ensure they remain safe during transit.

• 3.
  Affix Your Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.